1) You need a Vodacom prepaid SIM that has been RICA-registered to start the process. 2) Using your existing (MTN) cell number, SMS ‘PORTME’ followed by the new Vodacom SIM card number (starts with 89) to 082 767 8287. 3) You will receive two SMSs. A confirmation SMS and an SMS with a porting date. Can I port my number online? Turn use of PIN on or off. Key in your PIN and press OK. If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. The PUK can be obtained by contacting customer services. PLEASE NOTE: If the wrong PUK is entered ten times, your SIM will be blocked permanently. If you are one of the people who cannot access their SIM starting packs, you may still get your Vodacom PUK code by using one of three simple methods. These include using an internet platform, submitting a Vodacom PUK code to the service provider, and lastly gaining access to a Vodacom PUK number for a different phone.
Activate or deactivate. Key in the PIN and press OK. If an incorrect PIN is entered three times in a row, the SIM card is blocked. To unblock the SIM card, you need to key in the PUK. The PUK can be obtained by contacting customer services. If an incorrect PUK is entered ten times in a row, the SIM card is blocked permanently.
What a SIM does store is a secret key that uniquely identifies your phone to the cellular network, and that your phone company uses to decide if you should be allowed to connect to their towers, what your phone number is, what services you are allowed to use, and how you should be billed. You can think of the SIM as your phone-company-issued ID

Follow the simple steps below: Insert your locked SIM card into the old phone and then switch it on. It is advised to wait for about 3 minutes, then switch off the phone. After this, remove and insert the SIM again. Now you can switch on the phone and then enter “*2223421#” as your PUK code.

Getting your PUK code. If you can't remember your SIM PIN, you can reset it using your PUK code. The best way to find your PUK code is through My Vodafone. For more information, check out our support page on finding your PUK code.
TOBi is super-efficient and strives to solve your issues directly and in record time. TOBi may not be able to help you with everything and can get a human to call you back or connect you to a live agent at any point. Whether you’re a Prepaid, Top Up or Contract customer, TOBi is always online and ready to help. Chat to TOBi today on:
You can dial the code from any MTN number and receive your PUK on the number. To retrieve your PUK via USSD, dial *123*7*3# and follow the response. You will be asked these questions: 1 Mother's maiden Name. 2 Date of Birth (DD/MM/YYYY) 3 Frequently Dialed Number 1. 4 Frequently Dailed Number 2. 0jG89yG.
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    • how to get vodacom puk number